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Optum Denial Management Overview

Optum Denial Management improves payment recovery by enabling providers to capture, identify, and correct the root causes of denied claims and manage them to resolution. It improves productivity through intelligent, event-driven, automated workflow, and offers robust, multi-level dashboard reporting that pinpoints claim activity, identifies trends, and reveals the source and volume of denied claims. Using data from your existing systems, Denial Management tracks all claim-related activity, while monitoring individual productivity and denial resolution effectiveness.

Optum Denial Management helps you:

  • Identify denial trends and root causes
  • Reduce denials and related write-offs
  • Increase cash flow and payment recovery
  • Increase productivity through automation
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