Optum Secondary Claim Service Overview

Optum Secondary Claim Service is a comprehensive secondary claims management solution that helps you close the write-off black hole and collect dollars you would not normally collect—all while eliminating your current claims management costs. With Secondary Claim Service, OptumInsight provides tools that allow you to manage your primary claims while we manage secondary claim processing and follow-up for you. OptumInsight can increase your collection rate for secondary claims to more than 90 percent of the collectable dollars—increasing cash flow and reducing write-offs.

Secondary Claim Service provides an integrated performance management dashboard that combines graphing, charting, personalization, trend analysis, alerts and analytics to help you evaluate secondary billing efforts.

Secondary Claim Service:

• Manages secondary claim processing and follow-up for you
• Boosts revenue with performance-based fee structure
• Eliminates claim transaction fees