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The CommunicationsManager enables your staff to produce forms and letters containing appropriate and detailed information with full formatting and rich graphics directly from the GE Flowcast system.
Producing form letters can require a great deal of manual intervention. CommunicationsManager automates letter production by populating placeholders with recipient-specific data. Then, CommunicationsManager presents the end user with filtered lists to facilitate the selection of both the appropriate letter and applicable text insertions. Letter templates are created using MS Word, allowing letter managers to easily make changes when necessary. In addition, optional fax functionality lets physicians quickly process referrals.
Automated processes not only significantly reduce user involvement and the numbers of errors in manual letter production, but can eliminate the need for administrative staff to produce specific, query-generated letters. The boost in efficiency translates to an improved in revenue stream and productivity as administrative resources can be aligned with business critical missions.