Patient payments
Patient Payments Manager:
Simplifying patient payments.
Patient Payment Manager is one of the fastest growing services within OptumInsight. The goals and results experienced by this physician customer speak for themselves.
"By streamlining our payment process, we saved more than $10,000 in direct costs."
Jeff Harpster
Pediatric Sub Facility
Orange, CA
| Priorities |
Solution |
Results |
- Shorten A/R cycle
- Allow patients to pay online
- Provide patients clear understanding of charges
- Streamline workflow and reduce the time and money spent on patient billing
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Patient Payments Manager
|
- One FTE headcount savings — virtually eliminated document creation labor expenses
- Streamlined workflow — process takes 10 minutes per month to complete
- Increase productivity — reallocate staff time to high-value uses
- Savings of more than $10,800 per year in direct costs
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