CASE STUDY
Accountable Care: Steward Written Success Story 
Steward Health Care System ramps up Optum™ Population Health Management solutions for an immediate impact while building their ACO.
Bethesda Healthcare System increases cash collections and productivity using the Optum eFR® Platform
Part two of this ongoing series reveals Bethesda's success with managing and preventing denied claims, improving patient collections, and curtailing financial leakage using Optum's eFR Platform to automate and track workflow while continuing to implement Lean Six Sigma process improvements.
Norwalk Hospital decreases AR Days, reduces DNFB, and increases productivity
Combining Optum's eFR Platform with Lean process improvement, Norwalk Hospital achieved substantial results, reducing A/R days, aged receivables, and DNFB, while increasing productivity.
Gwinnett Medical Center exceeds cash goals, reduces A/R with the Optum™ eFR® Platform
Working in collaboration with Optum, Gwinnett Medical Center improved its financial performance as well as accountability, transparency, and processes after taking full advantage of the Optum eFR® Platform's capabilities.
Payment Management
MultiCare Health System used Optum Payment Mangement to eliminate its manual cash posting processes across its 93 locations, and now "operates in an optimal performance environment," according to Jason Adams, MultiCare's vice president of revenue cycle.
Raritan Bay Medical Center: Improved Documentation and Charge Capture Practices Shorten Chart Completion Time
In mid 2010, Raritan Bay Medical Center began a year-long process of evaluating solutions and vendors that would help to ease the difficulty of accurately documenting encounters and capturing charges in the hectic emergency department.
Sentara Healthcare streamlines workflow
In 2008, Sentara decided to leverage the internal IT expertise of Optum™ in conjunction with Sentara staff to develop an entirely new interface to allow Sentara to optimize use of its Epic software and the Optum LYNX ED Charging Application to maintain critical consistencies in revenue, documentation, and compliance without a duplication of effort.
Medcenter One attains charging consistency and realizes $29 per patient revenue increase
Capturing ED facility evaluation and management (E/M) visit level charge can be a daunting task, and one that required the time of 35 nurses at Medcenter One, a 232-bed hospital in North Dakota. Using the Optum LYNX ED Charging Application, Medcenter One improved charging accuracy, reduced reporting time, and had a significant increase in net revenue.
CHRISTUS Health attains profitable outpatient charging compliance
Capturing ED facility evaluation and management (E/M) visit level charge can be a daunting task, and one that required the time of 35 nurses at Medcenter One, a 232-bed hospital in North Dakota. Using the Optum LYNX ED Charging Application, Medcenter One improved charging accuracy, reduced reporting time, and had a significant increase in net revenue.
Samaritan Health Services reduces manual work, inefficiency, A/R days and unposted cash using Optum Payment Management
In addition to the financial benefits, "Having on-site teams and operational teams [at multiple facilities] that can access the same data has really fostered a partnership within our business operations. Service to internal teams is incredible now," says Dawnell Buell, vice president of revenue cycle for Samaritan Health Services.